Frequently Asked Questions
Everything you need to know about your home improvement journey with KM Tools.
What is the standard shipping time for KM Tools orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do your products come with a warranty?
Yes, all KM Tools hardware and power equipment come with a standard 1-year manufacturer warranty against defects in materials and workmanship.
What is your return policy for home improvement tools?
We offer a 30-day return policy for unused items in their original packaging. Please note that for safety reasons, gas-powered equipment cannot be returned once fuel has been added.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.
Do you offer bulk discounts for professional contractors?
Yes, we provide specialized pricing for bulk orders and professional accounts. Please contact our sales team directly to discuss your project requirements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm for larger equipment purchases.